MSB can provide a software solution or integrate with your software to provide a cost effective, comprehensive customer service center where highly trained and knowledgeable staff truly focus on your customer and their needs. MSB’s flexible solution can set up your center in our existing, full service operation, or work with you to set up a CSC at your location that includes IVR capabilities and full service administration. MSB’s provides a skilled team that is over 50% bilingual. MSB provides a comprehensive disaster recovery plan for our customer service center.