What sets MSB Apart?

 

EXPERIENCE:
  • National firm with 22 years of experience in 39 states and headquartered in Texas.
  • MSB’s niche is working only with Government Entities
  • Higher collection & revenue recovery rates than our competitors

EXECUTION:

  • Case Management & Reporting
  • Cutting Edge Technology
  • 24/7 Client Access through Client Portal and Navigate System
  • 24/7 Debtor Access through Debtor Portal
  • Multiple Payment Options & Call Center Open 89 Hours/ week
  • Dedicated Team of Professionals to Service Your Account

ETHICS:

  • Maintains an A+ Rating with the Better Business Bureau
  • PPMS Certified by ACA International
  • SSAE 16 SOC 1 (Type II) compliant service organization
  • PCI Compliant
  • Credit Bureau Reporting
  • Record 100% of all Inbound and Outbound Calls
  • Compliance with All Federal, State & Local Laws
  • Fully Licensed, Insured & Bonded
  • Initial & Ongoing Employee Background Checks
  • Confidentiality Agreements Signed by All Employees
  • Client Audits & Site Visits Available at Any Time

Please select from the menu at the left for additional information regarding our services.