Welcome to Gila LLC

Founded in 1991, Gila, LLC offers business process outsourcing focusing on revenue enhancement services.  We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service.  We empower talented employees with advanced technology, data management tools and leading edge business practices to exceed the expectations of our clients. Through its business units, Municipal Services Bureau (MSB) and Gila Group, the company services over 600 clients in 39 states.

Gila LLC distinguishes itself based on its brand: Experience, Execution and Ethics. The Company has achieved the Professional Practices Management System (PPMS) certification from the Association of Credit and Collections Professionals (ACA International). Additionally, the Company is now a SSAE 16 SOC 1 (Type II) compliant service organization, is PCI Compliant, and maintains an A+ rating with the Better Business Bureau.